FAQ about PocketBook Reader App

  • Where to find the user manual for the e-reader?

    The user manual for your e-reader is stored directly on your e-reader. To access it, go to Settings - User Manual.

    You can also find the manuals on our website in the Support section. Select your device and you will be able to download the user manual as a PDF.

  • Where to find the current software version on the e-reader?

    You can find the current software version in the Settings - Software - Software version.

  • How to update the software on the e-reader?

    If your e-reader is connected to Wi-Fi, you can download the latest software version directly to your device. Go to Settings - Software - Check for updates.

    For a manual update, you can find the current software version on our website in the Support section, which you can copy to the main directory of your e-reader using a USB cable. A video manual is available here:

  • Where to find the serial number of the e-reader?

    You can find the serial number in the settings of your e-reader under About Device – Device Model – Serial number or on the original box label.

  • How to create a bookmark

    Dear friend, click in the top right corner of the display to bookmark the page or to delete a bookmark in reading mode.

  • How to bookmark the page in immersive reading mode

    Click in the top right corner of the display to bookmark the page or to delete a bookmark (the same is in immersive reading mode)

  • How to make a note

    Dear friend, select the text with a long tap and then use a context menu to highlight it or to make a comment.

  • All my notes are gone

    Notes and bookmarks are saved in your account's cloud storage.

  • How to export notes

    Double-click on the center of the display - Table of contents/notes (three short lines at the top right part of the display) - Notes - Export (at the bottom right part of the display). Notes will be exported in HTML format into the folder PocketBook located in the internal memory of the phone.

  • How to make a comment

    Press and hold the text you want to comment, then use a context menu in order to highlight or comment the text.

  • How to understand the name of the icon

    Tap and hold the icon in order to see the popup.

  • Do I need to buy books in the app or I can read my own books?

    PocketBook Reader automatically scans all the available folders with files on your device and adds them to the library. Please, check whether all the needed folders are ticked.
    Moreover, you can download books (and free books too) you are currently reading in the application (from any device). You can also login into accounts: Dropbox, Google books, Google Drive and read books you have there in PocketBook reader app.
    You can also use Network libraries.
    If you want to buy a book, simply tap on PocketBook shop and pick the book you need.

  • I can not download the application

    Please, clean the memory of your device in order to have free space for installation. You can also read Play Market recommendations for installing applications on your device:https://support.google.com/googleplay?source=404#t... If you can not find the solution you need, please, contact us help@pocketbook.ch or info@obreey-products.com and we will help you.

  • The app is installed, but cannot launch it, shows an ERROR

    Please, clean the memory of your device in order to have free space for installation. You can also read Play Market recommendations for installing applications on your device:https://support.google.com/googleplay?source=404#t... If you can not find the solution you need, please, contact us at help@pocketbook.ch or info@obreey-products.com and we will help you.

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